News
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A good question
In a previous podcast we heard from Caitlin who talked about her experiences of mediation. One of the things that she talked about was the importance of open questions and summarising. Helping people who are in conflict is the lot of a mediator, however I believe everyone can learn some of the skills we teach on our course and use them in everyday life, not just in mediations. Let’s begin with open questions.
An open question is one that someone cannot just answer with a “yes” or a “no”. Open questions are a good way to find out directly from the parties involved, exactly what is going on for them. Open questions when used well, remove a lot of the value judgements or assumptions that can creep in. Let me give you an example.
Restorative Skills
Restorative Skills
In a little over a month’s time, we will be delivering our accredited Restorative Skills course. This is an entry-level qualification for those wanting to deliver restorative practice. It takes learners through all stage of the restorative process, from introductions, explaining what it means, supporting clients and then running a successful restorative meeting. Using a variety of learning methods, we provide a safe and fun space for participants to practice new skills and develop fresh perspectives.
To learn more about this training, why not visit our web page, or if you would like to have a chat about this course, contact us.
Out on tour!
Yesterday saw us back in Dundee, this time delivering the first day of our two-day Conflict Resolution course to staff and volunteers at the Hot Chocolate Trust.
This is just the latest example of where an organisation approaches us to commission a course.
Community Mediation in the Shetland Islands
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There are 22 community mediation services around Scotland, helping neighbours in conflict find a positive way forward and sort out their differences. The Scottish Community Mediation Centre supports these services by providing admin for their network and offering training and advice. In this podcast, we hear from Ingrid who runs the Shetland service, and learn a little about how island life and communities affect the way mediation is delivered.
Restorative Practice
In a little over a month’s time, I will be running a workshop on the subject of Restorative Practice. This is a term that may be unfamiliar to many of you. You might wonder “restore what?” or “how does it work?” The restorative landscape contains a number of phrases that describe different processes, and for those unfamiliar with these terms, it can be confusing.
There is “restorative approaches” where the practitioner works with only one person. There’s “restorative justice” which is where cases relating to criminal offences are worked with, and then there’s restorative practice. This last phrase, restorative practice, covers all types of activities in a restorative setting. But what does restorative mean?
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