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Helping people in conflict

One of the pleasures of training people in mediation is seeing people learn new skills in handling conflict more constructively and gain confidence in using them during the course.

Our course has no prior learning requirements and we welcome everyone from all walks of life. Previous learners have included lawyers, academics, professionals from commercial organisations, housing, community safety, environmental and leisure services, community bodies, marketing and training - the list is endless. What they have in common is a wish to handle conflicts in a better way, and to help others who are in conflict. Many have heard of mediation or know someone in the field of mediation, whilst others are completely new to this area.

Our training provides a safe space for people to work together and support each other as they learn the principles and process of mediation. The training is highly interactive with lots of opportunities for learners to discuss, explore and practise – they are often surprised how much they ‘do’ rather than listen. It’s also our job as trainers to make the course fun! Since learners come from a variety of backgrounds and jobs, they bring a wealth of experiences and knowledge which they are encouraged to share with others during the course.