News
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Selling Mediation
It’s now just over a month until our workshop on the subject of Selling Mediation. Aimed at those mediators who want to learn more about ways to put across what mediation and help potential clients overcome their fears and concerns. Awareness of mediation here in Scotland has grown over the years, but there are still misconceptions and a lot of the population hasn’t heard of mediation. Some confuse it with meditation, or even medication!
For many, it is a novel approach to conflict, and so the mediator needs to patiently and carefully take them through explaining what it is, the process and how they can be supported and kept safe throughout.
For more information about this workshop or to book a space, visit our training calendar.
Mediation training starts soon
In three weeks’ time, our popular Mediation Skills course begins. We run this accredited training four times a year and welcome learners from all walks of life. With our August course near-full, we’re now taking bookings for our December course. Feedback from learners has been consistently good, with evaluations giving a rating of 4 or 5 out of 5 over the past twelve months.
So what can you expect from this training? The course takes learners through all stages of the mediation process – from introducing mediation, working through clients’ concerns, through to the final full mediation meeting. It is a practical, interactive and fun course.
When can conflict be good?
Usually conflict is presented as something that is negative, and that there is one side seen as right and the other as wrong. These two factors have an impact on how people view, and work with conflict. Conflict being portrayed as something that is negative and, separately, that the two sides in a conflict always consist of one agent who is in the right and the other in the wrong, act as masks to a broader understanding and appreciation of conflict. It can cause a ‘flight, fight or freeze’ response, none of which helps sort out a conflict amicably.
On our Mediation Skills training, one of the things we look at are the different conflict management styles people use, and how this may vary from one situation to another. We also propose that conflict can be helpful, can even be good. For some, this may come as a surprise.
Centre joins SFHA
Conflict resolution and mediation trainers, the Scottish Community Mediation Centre, is delighted to announce that it has become a Sector Associate of the Scottish Federation of Housing Associations.
The Centre has joined SFHA to build on its existing experience within the housing sector, and to offer its members access to advice and training in conflict resolution and mediation.
Offering SFHA a range of training resources, the Centre has over 25 years’ experience in helping organisations develop staff skills in conflict resolution and mediation. Our training is interactive and practical and takes learners through all stages of the mediation process. It explores with learners how we handle conflict in real life and helps them develop new skills and approaches in handling conflict more constructively.
Latest Podcast launched
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We are delighted to announce the launch of our latest podcast.
In this episode, Robert from the Scottish Community Mediation Centre talks with Ann. Ann is one of Sacro’s mediators who works for Fife’s Community Safety Support Service. She talks about her experience of being a mediator and her work in mediating with Additional Support Needs cases.
“Some clients start out timid and afraid to share their point of view…. but once as they see us as mediators don’t take sides…they can gain their voice and opinions and you can feel their confidence building and they can see light at the end of the tunnel”
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