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The City of Edinburgh Household Support Service
The Household Support service within City of Edinburgh Council brings together a range of services formerly organised through housing support and community safety provision. The team is busy with referrals from Housing, social care services and others as well as providing direct access to those in need.
The service provides holistic and practical support to the city’s diverse and growing communities, helping residents with support to sustain their home and to address issues of antisocial behaviour and neighbour disputes. There are also projects working with families on parenting skills and school attendance.
First podcast published
Today we’re delighted to launch our first podcast. In this series, we look at the origins of community mediation in Scotland and the Scottish Community Mediation Centre and explore how both have evolved over the past few decades.
Speaking with Ian McDonough, our lead trainer and the person who created the Centre and oversaw its development for many years
Service Spotlight, July 2024: Aberdeenshire Council Community Mediation Service
Aberdeenshire covers an area of 2,437 sq miles, has 19 main towns and has a population of around 262,690. Aberdeenshire Council have 13,000 council properties spread throughout the area, in towns, villages and remote rural areas.
Aberdeenshire Council have always been very proactive in their use of mediation to resolve neighbour disputes, and an outside organisation provided this for them for many years. However, in 2018 it was decided that an in-house service would be more cost effective, so they employed their first full-time mediator and along with service development implemented policies and procedures while adhering to mediation principles.
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